My Oracle Support Banner

Receive Server Busy Error When Inspecting a Workspace With Strong Type Syntax (Doc ID 2801864.1)

Last updated on AUGUST 30, 2021

Applies to:

Siebel CRM - Version 21.5 and later
Information in this document applies to any platform.

Symptoms

Experience Server busy error when inspecting a workspace with strong type syntax is being used.  There's no crash or FDR file was generated.

ERROR:
The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.



The issue can be reproduced at will with the following steps against a customer's custom repository:
1. Log into a Siebel application

2. Open a workspace where strong type is being used.  For example: In HLS Case Activity List Applet > WebApplet_PreInvokeMethodthe following strong type syntax was used:

3. Inspect the workspace

4. Navigate to Cases List View

5. Drilldown on the Case Number field

Changes

 Applied 21.5 patch update in the environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.