Receive Server Busy Error When Inspecting a Workspace With Strong Type Syntax in Siebel Application
(Doc ID 2801864.1)
Last updated on SEPTEMBER 28, 2021
Applies to:
Siebel CRM - Version 21.5 and laterInformation in this document applies to any platform.
Symptoms
Experience Server busy error when inspecting a workspace with strong type syntax is being used. There's no crash or FDR file was generated.
The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.
The issue can be reproduced at will with the following steps against a customer's custom repository:
1. Log into a Siebel application
2. Open a workspace where strong type is being used. For example: In HLS Case Activity List Applet > WebApplet_PreInvokeMethod, the following strong type syntax was used:
3. Inspect the workspace
4. Navigate to Cases List View
5. Drilldown on the Case Number field
Changes
Applied 21.5 patch update in the environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |