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When Executing a Synchronous Full Migration Using Migration Application The Operation "Prepare Package" Fail with Error Status And Migration Plan Fails. (Doc ID 2802264.1)

Last updated on AUGUST 31, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When attempting to execute a Synchronous Full Migration running Migration Application from the Migration Application running on target environment the following error occurs:

Resource Name                   Operation                Status
PostProcessing_Export        preparePackage     Error

The issue can be reproduced at will with the following steps:

  1. Login to Siebel Migration Application on the target environment

  2.  Execute a synchronous Full Migration from Development (DR - Design Repository) to UAT (RR - Runtime Repository) Migration Plan environments

  3. The Migration Plan execution fails and show Status Error in Operation preparePackage

  4. Click on Log icon on the UI show no log file, nothing happens


The environment are under Linux platform with following architecture:

DR enviroment

serverdev_01 - Siebel Application Interface
serverdev_r02 - Siebel Server for Application Object Manager and Batch Components.
serverdev_03 - Siebel Cloud Gateway

RR enviroment

serveruat_01 - Siebel Application Interface
serveruat_02 - Siebel Server for Application Object Manager and Batch Components.
serveruat_03 - Siebel Cloud Gateway

The Migration Application profiles has been deployed on both Siebel AI in DR and RR, but the one been used to configure and execute the Migration Plan is the one deployed no UAT environment.


Upgrade from pre-Siebel IP 2017 version to Siebel CRM


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