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Siebel Gateway Server does not start after restoring the Siebel database - the following error occurred log.8b4c3 has invalid magic number 538976316 != 1514884167 (Doc ID 2802901.1)

Last updated on OCTOBER 18, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After restoring the Siebel Database after the Database failed.  The following error occurred in the Zookeeper.log and the Siebel Gateway Server would not start.

ERROR
---------------
2021-08-05 17:37:28,436 [myid:] - ERROR [main:ZooKeeperServerMain@63] - Unexpected exception, exiting abnormally
java.io.IOException: Transaction log: \Siebel\ses\gtwysrvr\zookeeper\version-2\log.8b4c3 has invalid magic number 538976316 != 1514884167
at org.apache.zookeeper.server.persistence.FileTxnLog$FileTxnIterator.inStreamCreated(FileTxnLog.java:584)
at org.apache.zookeeper.server.persistence.FileTxnLog$FileTxnIterator.createInputArchive(FileTxnLog.java:600)
at org.apache.zookeeper.server.persistence.FileTxnLog$FileTxnIterator.goToNextLog(FileTxnLog.java:566)
at org.apache.zookeeper.server.persistence.FileTxnLog$FileTxnIterator.next(FileTxnLog.java:648)
at org.apache.zookeeper.server.persistence.FileTxnSnapLog.restore(FileTxnSnapLog.java:158)
at org.apache.zookeeper.server.ZKDatabase.loadDataBase(ZKDatabase.java:223)
at org.apache.zookeeper.server.ZooKeeperServer.loadData(ZooKeeperServer.java:280)
at org.apache.zookeeper.server.ZooKeeperServer.startdata(ZooKeeperServer.java:407)
at org.apache.zookeeper.server.NIOServerCnxnFactory.startup(NIOServerCnxnFactory.java:118)
at org.apache.zookeeper.server.ZooKeeperServerMain.runFromConfig(ZooKeeperServerMain.java:113)
at org.apache.zookeeper.server.ZooKeeperServerMain.initializeAndRun(ZooKeeperServerMain.java:86)
at org.apache.zookeeper.server.ZooKeeperServerMain.main(ZooKeeperServerMain.java:52)
at org.apache.zookeeper.server.quorum.QuorumPeerMain.initializeAndRun(QuorumPeerMain.java:116)
at org.apache.zookeeper.server.quorum.QuorumPeerMain.main(QuorumPeerMain.java:78)

Changes

 Siebel Database was restored after it failed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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