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Siebel Test Automation Job Failing With Error Downloading Attachments for RUN-ID through Jenkins (Doc ID 2803560.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel CRM - Version 21.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Test Automation Job from Jenkins, it fails with the below error in Jenkins console

ERROR

INFO :: Checking config.properties file to fetch HTTP Proxy Details...
INFO :: No HTTP Proxy Details found. Process will continue...
INFO :: Making REST Call To Siebel Server To Fetch RUN-ID....
INFO :: REST GET URL :: https://hostname.domain:port/siebel/v1.0/service/Automation%20Rest%20Service/GetTestRunId?ClientName=master
INFO :: RUN-ID : 1-UHSYM5 is Picked.
INFO :: SOAP URL :: https://hostname.domain:port/siebel/app/eai/enu?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1
INFO :: Starting Attachment Download for RUN-ID 1-UHSYM5
200
INFO :: Dataset File File C:\DISA\DesktopIntSiebelAgent\plugins\SiebelTestAutomation\Scripts\Dataset\DS_TEST 02.csv downloaded successfully.
INFO :: Dataset File File C:\DISA\DesktopIntSiebelAgent\plugins\SiebelTestAutomation\Scripts\Dataset\DS_Test_MS_01.csv downloaded successfully.
INFO :: XML File C:\DISA\DesktopIntSiebelAgent\plugins\SiebelTestAutomation\batchconfig.xml downloaded successfully.
INFO :: Optional Resources folder not found in attachments to download. Process Will Continue...
ERROR:: Downloading Attachments for RUN-ID :: 1-UHSYM5 is unsuccessful. Exiting...
INFO :: REST UPDATE URL ::https://hostname.domain:port/siebel/v1.0/service/Automation%20Rest%20Service/UpdateStatus?Id=1-UHSYM5&Status=Error
Build step 'Siebel Test Execution' marked build as failure
Finished: FAILURE

 

The behavior can be reproduced with following steps

1. Setup Test Automation Set EnableAutomation to TRUE for Application Object Manager

2. Set Profile Parameter to set Container URL for AutomationSubSys and three UPT System Preferences

3. Set up Siebel Test Execution plugin by uploading STE.hpi in Jenkin

4) To configure the STE Job - Navigate to Build -> Add build Setup

5. Select the Siebel Test Executor from the drop down

6. Siebel Side -

Create Test Script , Test Sets and Master Suite

Group Test scripts into Test Set

Group Test set into Master Suite

Create the Execution Configuration Record and Schedule Run

7. Check Jenkins Running this Job and check for Console output.

Cause

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In this Document
Symptoms
Cause
Solution


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