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After An Incremental Migration From DR to RR Environmets Allow Siebel Administrators To Offer Users To Re-login To Use the New Workspace Version And Take The New Changes Introduced (Doc ID 2805231.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Goal

Currently end users must log out of the Siebel Application in order for them to use the latest workspace version migrated using a Incremental Migration.

Siebel Administrators should have the ability to send a notification (using the existing Notification mechanism) to all current logged users that will activate the latest workspace version in their current Siebel Sessions. This is similar to a Siebel developers with “Composer Admin” responsibility who can open the Workspace dashboard, highlight the new workspace version and then click open which will change the active version for their current session.
 
This enhancement will avoid having to bounce the component to force ALL current logged Siebel users to take new sessions. It will also allow users to finish up what they’re currently doing (say finish a call with a CTI user) and then take the latest  workspace version.
 

Solution

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In this Document
Goal
Solution
References


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