My Oracle Support Banner

Runtime Repository Version Rollback Does Not Work With Admin Users Other Than SADMIN (Doc ID 2808518.1)

Last updated on FEBRUARY 12, 2022

Applies to:

Siebel CRM - Version 20.3 to 22.1 [Release V17]
Information in this document applies to any platform.

Symptoms

On 20.3, a new feature 'Siebel Runtime Repository Version Rollback' was introduced as documented below:

https://docs.oracle.com/cd/F26413_20/books/AppsAdmin/siebel-runtime-repository-version-rollback.html#siebel-runtime-repository-version-rollback

It is documented as below:

If issues are found with the latest deployed version of an application, then administrators can roll back to the last
published stable version of the application’s metadata (RR definitions) and activate that version for all users without
any downtime.

But any users other than SADMIN can not rollback the repository version in RR environment. Here are the steps to see the issue:

  1. Create an employee record.
  2. Assign 'Siebel Administrator' position to the employee.
  3. Assign 'Siebel Administrator', 'Workspace Administrator' and 'Composer Administrator' responsibility to the employee.
  4. Login to RR environment with the user.
  5. Click the cube icon to go to 'Workspace Dashboard View'.
  6. Click Rollback button.
  7. Logout and login again. This time, the repository version is the correct (rollbacked) version.
  8. Logout and login again. The repository version automatically goes back to the latest version instead of staying the rollbacked version.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.