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On applying 21.7 patch, PostInstallDBSetup fails on import_cus_schema step with error "Read 0 tables and 0 indexes from existing schema" (Doc ID 2810060.1)

Last updated on OCTOBER 01, 2021

Applies to:

Siebel CRM - Version 20.4 and later
Information in this document applies to any platform.

Symptoms

After applying the update to 21.7 on 20.4, PostinstallDB Setup utility fails with errors.

Errors are observed in :

- import_cus_schema.log:

Following steps were used to reproduce the issue on the faulty environment
1. Deploy Siebel 20.4
2. Apply 21.7 on top of existing deployment
3. Attempt to run PostinstallDBSetup

The issue couldn't be reproduced internally.

Changes

 Update from Siebel 20.4 to 21.7.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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