On Applying 21.7 Patch, PostInstallDBSetup Fails on import_cus_schema Step with Error "Read 0 tables and 0 indexes from existing schema"
(Doc ID 2810060.1)
Last updated on JUNE 12, 2024
Applies to:
Siebel CRM - Version 20.4 and laterInformation in this document applies to any platform.
Symptoms
After applying the update to 21.7 on 20.4, PostinstallDB Setup utility fails with errors.
Errors are observed in :
- import_cus_schema.log:
Following steps were used to reproduce the issue on the faulty environment
1. Deploy Siebel 20.4
2. Apply 21.7 on top of existing deployment
3. Attempt to run PostinstallDBSetup
The issue couldn't be reproduced internally.
Changes
Update from Siebel 20.4 to 21.7.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |