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After uninstalling Siebel version 21.5 to 20.11 and applied patch 21.1 users are not able to login into "Migration Tool" (Doc ID 2810868.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Siebel CRM Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

After uninstalling Siebel version 21.5 to 20.11 and applied patch 21.1 users are unable to login into "Migration Tool" returning following errors in "migration.log" file:


STEPS
-----------------------
The reported behavior can be reproduced with the following steps:
1. Uninstall Siebel version 21.5.
2. From Siebel version 20.11 apply Siebel patch 21.1.
3. Try to connect to migration tool.

Changes

Siebel version 21.5 was uninstalled then over 20.11 version 21.1 got applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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