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Test Automation: Scheduling a Test Execution Record fails with: [1]Unable to create the Business Service 'Automation Rest Service'(SBL-DAT-00227) and [2] Access to Resource Automation Rest Service of type BUS_SVC is denied(SBL-DAT-00825) (Doc ID 2812556.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel CRM - Version 21.8 and later
Information in this document applies to any platform.

Symptoms

On : 21.8 version, System Admin

When attempting to schedule a Test Execution Record the following error occurs.

[1]Unable to create the Business Service 'Automation Rest Service'(SBL-DAT-00227)
[2] Access to Resource Automation Rest Service of type BUS_SVC is denied(SBL-DAT-00825)


The issue can be reproduced at will with the following steps:

1. Login to Siebel
2. Navigate to Site Map, go to Release -> Test Execution.
3. Create a new record
4. Press "Schedule Run" button
5. Click OK on the first popup window about 'Batchconfig.xml and csv file will be generated...'.
6. Notice a second popup window with errors:

Error Message




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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