EAI XSLT Service With XSLT Output Encoding UTF-16 Generates Incorrect XmlCharEncoding UTF-8 Causes Errors SBL-BPR-00162, SBL-EAI-04110, and SBL-EAI-00134
(Doc ID 2812742.1)
Last updated on AUGUST 08, 2023
Applies to:Siebel CRM - Version 21.6 and later
Information in this document applies to any platform.
After updated the Siebel environment from 21.1 to 21.6, the "EAI XSLT Service" business service > Transform method generates incorrect value for the XmlCharEncoding output argument. The XmlCharEncoding value is UTF-16 in version 21.1 which is correct, but it's set to UTF-8 in version 21.6 which incorrect.
It leads to the following error in the subsequent step of business service "EAI XML Converter" or "XML Hierarchy Converter" in the object manager log file:
Similar error also occurs with Remove Blank Tag UTF-16 workflow.
Updated from Siebel 21.1 to Siebel 21.6.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document