WfProcMgr Component Crashes Due To Memory Leak Caused By Business Service "Commit Time Service" Caching Not Enabled
(Doc ID 2814330.1)
Last updated on NOVEMBER 19, 2021
Applies to:Siebel CRM - Version 19.9 to 21.9 [Release V17]
Information in this document applies to any platform.
WfProcMgr component is crashing after reaching to 4 GB of Memory Consumption..
Memory consumption was monitored and the below is an excerpt of a small timeframe:
Between 12:12 and 13:00 - increase 2587240 to 3220672
Between 13:00 and 14:00 - was stable 3212416 to 3250696
Between 14:00 and 15:48 - increase 3250720 to 3932744
The issue can be reproduced at will with the following steps:
1. Start the WfProcMgr component
2. Run the daily processes using this component
3. Monitor the component using any Memory Monitor available in the Operating System
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