Custom New Record - Cursor Not Set On Any Field Like OOTB NewRecord Button
(Doc ID 2816811.1)
Last updated on OCTOBER 29, 2021
Applies to:
Siebel CRM - Version 20.11 and laterInformation in this document applies to any platform.
Symptoms
When a custom New Record button is clicked, focus does not go any field as seen when we click on OOTB + button
The issue can be reproduced at will with the following steps:
1. Open the tools.
2. Search the applet: SIS Account List Applet
3. Add a button control to the applet:
name: NewRecord-Button
caption: New
method invoke: NewRecord_Customer
html type: MiniButton
4. Add the control to the edit list web template
name: NewRecord-Button
control: NewRecord-Button
item identifider: 109
5. Add the userprop for the applet
name: CanInvokeMethod: NewRecord_Customer
value: true
6. Add follow scripts to the WebApplet_PreInvokeMethod events
7. Login to Application
8.Click on New Custom button
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |