"EmailSend" Method Under F9 Triggers One Query Multiple Times causes Performance Issue
(Doc ID 2818053.1)
Last updated on DECEMBER 13, 2021
Applies to:
Siebel Email Response - Version 17.0 [IP2017] to 21.11 [Release V17]Information in this document applies to any platform.
Symptoms
After triggering "EmailSend" method from F9 below query triggered 9 times and consuming most of the time while executing this method.
The issue can be reproduced at will with the following steps:
1. Login to application
2. Navigate to Services screen
3. Trigger outbound email using F9
4. Send the mail using Send Communication Applet (EmailSend)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |