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Application Interface Is Allocating Multiple TCP Ports As Listening (Doc ID 2818307.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Customer has recently upgraded from IP15 to Siebel 20.12, They are facing a issue where AI servers ports are getting used by Tomcat process. The Port usage is not decreasing with closing Siebel process and causing outages to External users multiple times a day.

 

Cause

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In this Document
Symptoms
Cause
Solution


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