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Application Crashes When Navigating To Workflow Monitoring Configuration View (Doc ID 2824129.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 21.4 and later
Information in this document applies to any platform.

Symptoms

When user navigate to Admin Business Process screen and click on "Workflow Monitoring Configuration View", the application gets hung for some time and then crashes.
This is happening in DR environment while in corresponding RR environment, the view is loading properly.

The issue can be reproduced at will with the following steps:
1. Login to application in DR environment
2. Navigate to Workflow Monitoring Configuration View
3. Then application crashes with following callstack

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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