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Siebel 21.10/21.11/21.12: POSTINSTALLDBSETUP FAILURE IN RR ENVIRONMENT WITH ERRORS "ORA-00904: REP_VER_NUM & (SBL-GEN-00000)" DURING IMPORT_SCHEMA_SIF STEP (Doc ID 2825894.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 21.10 to 21.12 [Release V17]
Information in this document applies to any platform.

Symptoms

Siebel RR(RunTime Repository) Instance is updated from 21.4 to 21.10/21.11/21.12 and PostInstallDBsetup also completed successfully. But it contains errors upd_sql.out and import_schema_sif.log as below:

 

There are no errors in DR (Dev) environment when the same 21.10/21.11/21.12 applied, also REP_VER_NUM is properly in DR. Issue reported for RR environments like Test, QA and Production.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Applied 21.10/21.11/21/12 on top of 21.4 in RR instance

2. Binaries updated without any issues

3. PostInstallDBsetup step completed with any errors

4. But in logs, errors reported for upd_sql.out, siebdevcli.log & import_schema_sif.log step exit

5. The errors shows import_schema_sif did not run



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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