My Oracle Support Banner

Error SBL-DAT-00215 While Delivering Workspace With Changes On Few Screens (Doc ID 2827396.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 21.8 and later
Information in this document applies to any platform.

Symptoms

Post upgrade Application Login Page was not loading and the Application Object Manager was showing errors related to the Screen Views. In order to resolve the issue a new workspace is created and the screen views were inactivated.

When attempting to deliver workspace, the following error occurs.

ERROR
-----------------------

 "This Operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add new record (SBL-DAT-00215)."



The issue can be reproduced at will with the following steps:
1. The issue is seen only while delivering few Screens.
2. Create a new workspace under Main.
3. In Category Screen, go to Account Category Search Details screen view
4. Set the Inactive Flag to true
5. Deliver the Workspace.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.