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Siebel Smart Answer Installation Failing with "Ora-28040: No Matching Authentication Protocol" Error (Doc ID 2830600.1)

Last updated on SEPTEMBER 09, 2022

Applies to:

Siebel CRM - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to install Siebel smart answer the following error occurs.



 Steps to replicate the error:

1. Unpack the Installation Package (SmartAnswerInstall.zip), located in the Smart_Answer directory.

2. Run install.py in the extracted directory.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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