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Mouse Scroll Wheel Is Working As Next Record In Siebel List Applets In 21.10 (Doc ID 2832533.1)

Last updated on APRIL 14, 2022

Applies to:

Siebel CRM - Version 21.10 and later
Information in this document applies to any platform.

Symptoms

The mouse scroll wheel is working as Next Record in Siebel List Applet in 21.10.

It is expected that the the scroll wheel of the mouse should scroll the whole page.

The issue can be reproduced at will with the following steps:

1. Login to Siebel Application.
2. Go to any list applet: e.g. Accounts.
3. Focus on any record in the List Applet.
4. Use the mouse scroll wheel to go up or down.
5. It will navigate up or down on the list of records.

Changes

The new feature was introduced in 21.10 - Navigating Between Records in Lists Using the Mouse Wheel - as explained on "What’s New in Siebel Fundamentals Guide, Siebel CRM 21.10 Update".

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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