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When Trying to Apply a Siebel Monthly Update It Does Not Progress and Stays In 0% (Doc ID 2832701.1)

Last updated on JANUARY 07, 2022

Applies to:

Siebel CRM - Version 21.11 and later
Information in this document applies to any platform.

Symptoms

When trying to apply 21.11 monthly update on top of the existing 21.4 installation it just hangs and remains at 0% progress.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute the 21.11 setup.bat to update the existing 21.4 installation
2. Provide input to all prompts as normal
3. Click the Install button, the installer hangs in "Applying required configuration settings. Please wait...", see the screenshot below:

 

Cause

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In this Document
Symptoms
Cause
Solution


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