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"NotSelected" Class Is Missing After Upgrade The Siebel To 21.7 (Doc ID 2833089.1)

Last updated on JANUARY 11, 2024

Applies to:

Siebel CRM - Version 21.7 and later
Information in this document applies to any platform.


Upgraded the Siebel version to 21.7, the parameter "NotSelected" class is missing

The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Drilling down on any of the screens like Service Requests,Activities,Contact etc
3. Right Click --> Inspect --> Elements
4. Then verify the "Notselected" Class is loaded or not.

Siebel IP14 "NotSelected" class from browser inspect element.


Siebel 21.7 "NotSelected" class is missed from browser inspect element.



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