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"NotSelected" Class Is Missing After Upgrade The Siebel To IP21 (Doc ID 2833089.1)

Last updated on JANUARY 12, 2022

Applies to:

Siebel CRM - Version 21.7 and later
Information in this document applies to any platform.

Symptoms

Upgraded the Siebel version to IP21, the parameter "NotSelected" class is missing

The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Drilling down on any of the screens like Service Requests,Activities,Contact etc
3. Right Click --> Inspect --> Elements
4. Then verify the "Notselected" Class is loaded or not.

Siebel IP14 "NotSelected" class from browser inspect element.

 

Siebel IP21 "NotSelected" class is missed from browser inspect element.

 

Cause

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In this Document
Symptoms
Cause
Solution


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