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Icon Map Not Working After Upgrading to Siebel 21 (Doc ID 2833094.1)

Last updated on JANUARY 11, 2022

Applies to:

Siebel CRM - Version 21.2 and later
Information in this document applies to any platform.


Icon Map/Bitmap configuration is not working after upgrading to Siebel 21

The issue can be reproduced at will with the following steps:
1. Perform Upgrade from IP 15.6 to Siebel 21.2
2. Place all the images related to Bitmap in Images folder
3. Login to application and check for IconMap/Bitmap image
4. It is observed Field value is showing and the related image is not displaying




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