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Getting <Attribute Value> is Excluded Due to The Promotion <Promotion Name> Error on Launching The eConfigurator For Second Instance Of The Product Under Promotion Component With Constraints (Doc ID 2833339.1)

Last updated on APRIL 12, 2022

Applies to:

Siebel CRM - Version 16.18 [IP2016] to 22.3 [Release V16 to V17]
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Order Management

When two instances of the same Product with Constraints are added to a Promotion, eConfigurator is launched successfully for only the one instance on which the eConfigurator launched first.

When trying to launch the eConfigurator on the second Instance, the error below occurs: 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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