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Tomcat Service Not Starting After Siebel Patch 21.12 Error : ses\applicationcontainer_internal\conf\server.xml (The system cannot find the file specified) (Doc ID 2835957.1)

Last updated on MARCH 08, 2022

Applies to:

Siebel CRM - Version 21.12 and later
Information in this document applies to any platform.


Apache Tomcat  service for SES (application container_internal) not starting after applying Siebel patch 21.12 on top of 20.6

Error in windows service when starting the ses tomcat service:
   "Error 1067: the process terminated unexpectedly"

The issue can be reproduced at will with the following steps:
1. Applied Siebel patch 21.12 on top of 20.6
2. Tomcat service for SES is not starting


 Applied Siebel patch 21.12 on top of 20.6 and starting Tomcat service (application container for SES)


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