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Home Page Navigation To Any Other View Is Slow After Upgrade From IP16 to Siebel 21 (Doc ID 2850353.1)

Last updated on MAY 13, 2022

Applies to:

Siebel CRM - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

When navigating from home page in Field Service to any other View the application is slow, and a refresh is needed to load the data.

The issue can be reproduced at will with the following steps:
1. Open the application
2. From the home page - FS Home Page View - navigate to any tab from the menu
3. Application is slow and the view is not loaded
4. When refreshing the page, the View loads

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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