How To Define The Safe Mode User After Losing Connectivity / Authentication To Siebel Management Console (SMC) Due To Database Host / Instance Changes
(Doc ID 2851730.1)
Last updated on AUGUST 15, 2023
Applies to:Siebel CRM - Version 19.11 and later
Information in this document applies to any platform.
As of Siebel CRM 19.11 Update, you can configure a safe mode user for Siebel Management Console, but if the database connectivity was changed prior to the safe mode user configuration it might not be possible to configure a safe mode user.
For Siebel 17.0-19.10 versions, please use the document below instead:
Doc Id 2371577.1 - SMC Login Failure After the Backend Database Host or Instance is Changed
This document provides the steps to manually create this safe mode user.
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