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Web Layout Editor Uses Item Identifier Instead Of Item Identifier - Language Override Even Though Language Is Not ENU (Doc ID 2853443.1)

Last updated on MAY 14, 2022

Applies to:

Siebel CRM - Version 21.9 and later
Information in this document applies to any platform.


On 21.9 JPN environment, Edit Web Layout in Siebel Web Tools shows the layout based on Item Identifier under 'Applet'->'Applet Web Template'->'Applet Web Template Item' instead of 'Item Identifier - Language Override' even though the language drop down list in Application toolbar is set to JPN.

Because of this, the Siebel client UI layout does not match with the layout in the layout editor in Siebel Web Tools if 'Item Identifier' and 'Item Identifier - Language Override' have different values.





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