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In Any List Applet Some Icons Lack Of Instructions How They Can Be Activated (Doc ID 2854134.1)

Last updated on MARCH 09, 2022

Applies to:

Siebel CRM - Version 19.9 and later
Information in this document applies to any platform.

Symptoms

In Any List Applet when you tab to some icons like New, Delete and Query Jaws announce how these button can be activated, example for Query button Jaws plays '..Query Button Press Space Bar To Activate". However, the same is not working when the focus is set to "Show More" icon.

  1. Log into Siebel
  2. Navigate to SR list
  3. Tab to the Add record (+). Menu, Query you can hear the instruction how to activate the button "to activate please hit enter"
  4. Keep tabbing until your focus is on "Show More", Jaws does not provide instruction on how to activate
  5. Same occurs in SR detail child applet where the navigation button (next/ previous) and show more. Jaws does not provide instruction on how these can be activated


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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