Cyrillic Symbols Are Not Properly Shown with Field Retrieval Type as Field Data (Doc ID 2854261.1)

Last updated on MAY 13, 2022

Applies to:

Symptoms

Cyrillic symbols are not properly shown when the data stored contains HTML and Cyrillic symbols.

The issue can be reproduced at will with the following steps:

CONTEXT:

1. Open Table: S_SRV_REQ_X
2. Add a new column: SR_TITLE_LONG of type LONG
3. Link this new column to the Abstract field in Service Request BC

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STEPS | NAVIGATION:

1. Open the Application and add the text below to the Summary control ( Abstract field ):

2. Save the record
3. Check the DB entry
4. Go back to Tools, and change the Control properties as below:
      - Field Retrieval Type: Field Data
      - Field Type: BC Field
      - HTML Display Mode: EncodeData
5. Inspect the changes and review the text retrieved

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RESULTS | FINDINGS:

The issue is replicated when Field Retrieval Type is set to Field Data:



When removing the Field Retrieval Type value, the text is displayed correctly, however the HTML is not interpreted.

Changes

Cause

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