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"SBL-DAT-00825: Access to Resource of type BUS_SVC is denied" When Custom Business Service Is Invoked To Run On WfProcMgr Server Component (Doc ID 2855836.1)

Last updated on APRIL 06, 2022

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


A custom business service was created that invokes a workflow process. When the business service invokes the workflow process to run locally / synchronously on the Application Object Manager component through the "Workflow Process Manager" business service, it runs fine, there are no errors.

When the same business service invokes the workflow process to run remotely in asynchronous mode on a server component like WfProcMgr usin "Server Request" business service "SubmitRequest" method, it fails to run and returns an error message.

The error that occurs with this issue is showing up in the WfProcMgr_*.log file:

4. Deliver the workflow process and business service script to the Main workspace

5. Run the business service script, it should send the workflow process to run on a separate WfProcMgr server component. At this point, the reported error occurs.


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