BI Publisher Siebel Reports Failing Intermittently with "Error: Could not create connection to Server. Username/Password is incorrect, or Server is experiencing difficulties." after Changing the Active Directory Authentication Server
(Doc ID 2860498.1)
Last updated on APRIL 08, 2022
Applies to:
Siebel Reports - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
After changing the authentication method to Active Directory with a new Oracle Access Manager server, the following error occurs intermittently in running reports:
XMLPReportServer.log:
The issue can be reproduced intermittently with the following steps:
1. Login to Siebel Object Manager.
2. Navigate to any screen.
3. Run reports.
Changes
Change the old Active Directory server to a newer Active Directory server.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |