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BI Publisher Siebel Reports Failing Intermittently with "Error: Could not create connection to Server. Username/Password is incorrect, or Server is experiencing difficulties." after Changing the Active Directory Authentication Server (Doc ID 2860498.1)

Last updated on APRIL 08, 2022

Applies to:

Siebel Reports - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After changing the authentication method to Active Directory with a new Oracle Access Manager server, the following error occurs intermittently in running reports:

XMLPReportServer.log:

The issue can be reproduced intermittently with the following steps:
1. Login to Siebel Object Manager.
2. Navigate to any screen.
3. Run reports.

Changes

Change the old Active Directory server to a newer Active Directory server.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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