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FAQ for Siebel Cloud Manager (Doc ID 2860895.1)

Last updated on JULY 29, 2024

Applies to:

Siebel CRM - Version 22.1 and later
Information in this document applies to any platform.

Purpose

 Purpose of this FAQ is to address frequently asked questions related to Siebel Cloud Manager. For information about Siebel Cloud Manager refer to Using Siebel Cloud Manager to Deploy Siebel CRM on OCI (Doc ID 2828904.1)

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1. How to get access to Siebel Cloud Manager
 2. Can I use a trial account tenancy?
 3. Is there a way to Create multiple Siebel Filesystem using payload? Can you give us the same Payload details?
 4. Is it possible to do Siebel DB Migration from non-Oracle DB to Oracle Siebel Cloud Manager ATP using Siebel Lift Utility ? if yes, can you please share the migration steps.
 5. What are the in-built monitoring capabilities in Oracle Siebel Cloud Manager at different layers ( Database/ Application Servers/ VM etc)
 6. How the Backup and Restore mechanism works for data in Oracle Siebel Cloud Manager?
 7. Where is Siebel non repository file(CSS/XSLT/Scripts, etc) getting stored in Oracle Siebel Cloud Manager?
 8. After deploying (shift) If a new file needs to be added for example a new custom PR.js is created and it is usually placed in <AIContainer>/applicationcontainer_external\siebelwebroot\scripts\siebel\custom
 9. Is it possible to use GitHub instead of GitLab for repository Management?
 10. After Lift & Shift Migration Siebel is updated to Latest version, is this expected?
 11. Is it possible to update cloud manager instance with Latest Siebel Cloud Manager Release?
 12. Is it possible to use same GitLab Server and Siebel Cloud Manager instance for multiple deployments?
 13. Is it possible to bring and import custom certificate into Siebel Cloud Manager (SCM) OKE Pods and will it persist after a build?
 14. Is it possible to use/deploy on existing infrastructure like network, OKE, LB and other OCI services/resources?
 15. How Siebel CM deployed nodes / cluster nodes can be modified to increase / decrease OCI resources?
References


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