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Error Message: Oracle RAC Is Failing Over Seen In Object Manager Logs Even Though RAC is Not Used. (Doc ID 2864706.1)

Last updated on AUGUST 08, 2023

Applies to:

Siebel Public Sector CRM Service - Version 15.18 [IP2015] and later
Information in this document applies to any platform.


When attempting to receive case data over JMS , a JMS Receiver fails at random and the message being processed is lost.
In the JMSReceiver log, the following error occurs.

The issue can not reproduced at will and is thought to happen about once a day.


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