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Unable To Open Help -> Contents Page When MultiTab Support Is Enabled (Doc ID 2866215.1)

Last updated on MAY 13, 2022

Applies to:

Siebel CRM - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to open Siebel Help using Application Menu Help > Content, below error is displayed:

  1. Follow the steps documented in DocId 2580478.1 - How To Enable Multi Tab Support to Enable Multi Tab

  2. Open Chrome browser

  3. Call Siebel URL can after enter credentials login to Siebel

  4. Siebel Application show up, on Application Menu select Help > Content

  5. Instead of showing Help contents web page, above error message is displayed in new browser window.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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