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Siebel Management Console (SMC) Is Not Working - Alert Server error for resource: /deployments/cacheserver (Doc ID 2866295.1)

Last updated on APRIL 29, 2022

Applies to:

Siebel CRM - Version 21.8 and later
Information in this document applies to any platform.

Symptoms

After entering the user credentials and logging to Siebel Management Console (SMC) the following error is returned on the screen:

Alert
Server error for resource: /deployments/cacheserver

No functionality is available, it is not possible to perform any navigation.

In the cloudgateway.log file located under applicationcontainer_internal/webapps directory the following errors are found:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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