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Calls to "GetBrowserScript" Method Are Not Cached At The Browser Level in Siebel Application With Browser Scripts (Doc ID 2866628.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Siebel CRM - Version 21.6 and later
Information in this document applies to any platform.

Symptoms

Calls to "GetBrowserScript" Method are not cached at the Browser level in Siebel Application With Browser Scripts


The issue can be reproduced at will with the following steps:
1- Open the Browser and the Debugger window in Network tab

2- Connect to a Siebel client which has some browser scripts implemented

=> A GetBrowserScript method should have been invoked

 

3- Log out

4- Connect to the Siebel client URL

=> A GetBrowserScript method should have been invoked and it is not taken from client browser cache.

5- Go to Accounts Screen > My Accounts View

=> A GetBrowserScript method should have been invoked

6- Go to Accounts Home Screen and then to My Accounts View

=> A GetBrowserScript method should have been invoked and it is not taken from client browser cache

Changes

 Applied Siebel patch update 21.10 on top of 20.6.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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