After Full Migration When Execution Method ActivateTasks To Active All Published Tasks, Although It Active All Task It Does Not Delete the Task Repository Records (S_TU_TASK table) (Doc ID 2868333.1)

Last updated on OCTOBER 28, 2022

Applies to:

Symptoms

After Update from Siebel CRM 20.9 to Siebel CRM 22.1, when executing a Full Migration and run the Business Service Siebel Runtime Metadata Publisher Service method ActivateTasks with input argument FullMigration = TRUE, the records in S_TU_TASKS are not been deleted like in previous versions.

The expected behavior is when running Siebel Runtime Metadata Publisher Service method ActivateTasks, all the Tasks should be Activate and all records in S_TU_TASK (Task Repository table) should be delete since on Runtime Repository environments it is not expected to the the Tasks definiton on the Repository.

The issue can be reproduced at will on customer environment with the following steps:

1. Login to Migration Application 22.1 version

2. Execute a Full Migration from Development (DR) to Test (RR) environment.

3. After the Full Migration is executed with success execute the following Business Services to Activate all the Tasks Completed on the Design Repository:
Business Service Siebel Runtime Metadata Publisher Service method ActivateTasks

4. It is expected that all the Tasks definition to be clean up on Runtime Repository environment after executed the BS, but after update to Siebel CRM 22.1 the Tasks UI definitions are not been deleted anymore. The Tasks due get Activate, but customer expectation was to see the definition been cleanup as in previous versions.

Changes

 Siebel CRM Update from pre 21.1 to 21.1 or later.

Cause

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