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Update Installation to 22.4 Fails on Unix Due to "Error in writing to file '/srv/app/tstb/crm/srvr/siebsrvr/mw/bin/inner-watchdog'. [/srv/app/tstb/crm/srvr/siebsrvr/mw/bin/inner-watchdog (Text file busy)]" (Doc ID 2868896.1)

Last updated on MAY 11, 2022

Applies to:

Siebel CRM - Version 17.0 [IP2017] to 22.4 [Release V17]
Linux x86-64
IBM AIX on POWER Systems (64-bit)
Oracle Solaris on x86-64 (64-bit)

Symptoms

When attempting to install Siebel 22.4 on top of 21.7 on Unix, the following error occurs in the installActions<time_stamp>.log file:

The issue can be reproduced at will with the following steps:
1. Shut down existing Siebel services.
2. Perform an update installation from Siebel 21.7 to 22.4.
3. Execute the PostInstallDb utility.

Note that the navigation steps are mentioned in the bookshelf links above.

Changes

Update from 21.7 to 22.4.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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