Unable to Fetch Loyalty Members When Queried in Edit Member Profile Contacts List Using Member Card (Doc ID 2869120.1)

Last updated on MAY 13, 2022

Applies to:

Siebel Loyalty Member Services Representative - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Unable to fetch Loyalty Members when queried in Edit Member Profile Contacts List

The issue can be reproduced at will with the following steps:

1. Go to Loyalty Members -> View Loyalty Members

2. Query for Member Card # and returns Loyalty Member record

3. Go to User Registration - Edit Member Profile -> Contacts List

4. Query for Member Card #

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In this Document

Symptoms

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