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REST POST Insert Attachments Into AttachmentDocIO Fails With "SBL-DAT-00144: Could not find 'Integration Object' named 'Base AttachmentDocIO'" (Doc ID 2874791.1)

Last updated on SEPTEMBER 05, 2022

Applies to:

Siebel CRM - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

The Siebel environment is on 21.12 which introduces enhancements to use Inbound REST API to insert attachments.

The following Siebel Bookshelf documentation provides information and instructions on how to use Inbound REST API for inserting attachments:

https://docs.oracle.com/cd/F26413_28/books/RestAPI/c-Insert-Parent-Attach-XML.html#c_Insert_Multiple_Siebel_Business_C-E2086ADE

Inserting a Top-Level Attachment

This example describes how to insert a top-level attachment to a record. In this example, the record type is SR Resolution Item. The attachment contents are provided in the Res_spcAttachment_spcId field as a Base64 encoded value.

URL:                https://ServerName:port/siebel/v1.0/data/AttachmentDocIO/SR Resolution Item

 

When trying to insert attachments using Inbound REST by following the Siebel Bookshelf documentation, two behaviours/errors occurred:

1.  When using SoapUI or Postman to submit the request, the response returned to the SoapUI or Postman shows this message:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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