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When Trying to Open Siebel in iFrame the Application Hangs and Does not Open. (Doc ID 2875103.1)

Last updated on FEBRUARY 20, 2023

Applies to:

Siebel CRM - Version 21.9 and later
Information in this document applies to any platform.


The Siebel Application cannot be opened within iFrame, it hangs and the users see only a blue screen.

The issue can be reproduced at will with the following steps:

CONTEXT: How to check if an external page can be displayed in an iFrame with Symbolic URL ? (Doc ID 1956913.1)

1. Create a.html file as per the document mentioned above, under AI/applicationcontainer_external/webapps/siebel.

2. For the iFrame configuration add the corresponding SRC, based on the environment configuration.

3. Open any browser and invoke the html created.


Configure Siebel to be opened in an iFrame.


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