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Installer Hangs in GUI After Rollback On Linux From 22.4 To 21.12 (Doc ID 2875934.1)

Last updated on JULY 06, 2022

Applies to:

Siebel CRM - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to reinstall 21.12 after rolling back from 22.4, the installer hangs in the GUI at 99%.



The issue can be reproduced at will with the following steps:
1. Patch Siebel from 21.12 to 22.4
2. Delete 22.4 binaries.
3. Reinstall 21.12.
4. Notice the installer hanging, although the terminal shows the installation as completed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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