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New Multi Thread Process is not getting created at Object Manager Level, giving SBL-SCB-00014 error in SCBroker (Doc ID 2876258.1)

Last updated on APRIL 01, 2024

Applies to:

Siebel CRM - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

While testing Siebel performance SBL-SCB-00014 error was returned.

Steps to reproduce the issue:

  1. Set a java script to open 120 concurrent sessions to Siebel Object Manager with a delay of 500ms between each "login".
  2. Only 80 sessions are getting opened at component level.
  3. Following error is observed in SCBroker logs:

 

SCBroker ScbInfo 3 0000000362860b0f:0 2GenericLog GenericError 1 0000000362860b0f:0 2022-05-19 14:44:22 (scbcomp.cpp (459) err=4653070 sys=0) SBL-SCB-00014: All component processes are maxed out.
GenericLog GenericError 1 0000000362860b0f:0 2022-05-19 14:44:22 (scbcomp.cpp (278) err=4653070 sys=0) SBL-SCB-00014: All component processes are maxed out.

       4. List active tasks and active sessions for component in server manager.

While checking the task usage it was observed that at the time when "SBL-SCB-00014" was given, only 80 tasks where running for dedicated component.

 

So new multithread process was not getting opened, having only the processes that initialized at start up, handling 40 tasks each.

 

Changes

 Configure component with below settings:

MaxTasks = 240
MaxMTServers = 6
MinMTServers = 2

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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