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Memory Based Recycling (MBR) Not Working as Intended. New Log-ins go to the Deactivated Process Id (PID) . ・Closed Displayed after Log in Page. (Doc ID 2876269.1)

Last updated on JUNE 10, 2022

Applies to:

Siebel CRM - Version 19.1 to 22.2 [Release V17]
Information in this document applies to any platform.



Between versions 19.1 and 22.2 , when an process id is experiencing memory leaks and memory based recycle is enabled, the existing process id (PID) is deactivated and a new ID is created to accept new log ins, as expected.

After entering credentials in the log in page the following is displayed: 

"・Closed" in the body

"< font  color = ' red > < / font> " in the title


In addition to the message above, it is possible to confirm in server manager that a new session was created against the the old, deactivated PID .

The expectation was a successfull log in against the new PID and active PID instead.


 apply any patch between 19.1 and 22.2


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