Memory Based Recycling (MBR) Not Working as Intended. New Log-ins go to the Deactivated Process Id (PID) . ・Closed Displayed after Log in Page.
(Doc ID 2876269.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel CRM - Version 19.1 to 22.2 [Release V17]Information in this document applies to any platform.
Symptoms
Between versions 19.1 and 22.2 , when an process id is experiencing memory leaks and memory based recycle is enabled, the existing process id (PID) is deactivated and a new ID is created to accept new log ins, as expected.
After entering credentials in the log in page the following is displayed:
"・Closed" in the body
"< font color = ' red > < / font> " in the title
In addition to the message above, it is possible to confirm in server manager that a new session was created against the the old, deactivated PID .
The expectation was a successfull log in against the new PID and active PID instead.
Changes
apply any patch between 19.1 and 22.2
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |