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In Advanced Find Functionality The Search Results Is Not Displaying Complete Result Fields When "Display in Results" Is Checked (Doc ID 2886565.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Siebel Financial Services CRM - Version 22.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 8.1.1.11 to 22.2, in the Advanced Find functionality the search results from the list applet are not displaying all the fields.

The same query is displaying all the files and the values in 8.1.1.11.


The issue can be reproduced at will with the following steps:
1. Login in Web Tools.
2. Create a new development workspace.
3. Query and display the Find Object.
4. Query for the Service Requests List Applet.
5. For the Account field add the check box "Display in Results"

NOTE: Make sure you have more than 10 records and more than 12 fields to be displayed.

1. Log in to Call Center. - Inspect the created workspace.
2. Navigate to the Service Request Screen.
3. Create multiple records (more then 12).
4. Go to Advanced Find - Query by Account in Service Request with "test*"

Changes

 Upgrade from 8.1.1.11 to 22.2.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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