Configurator Script Not Executed When Using Remote Product Configurator
(Doc ID 2887580.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
When enabling the Remote Product Configurator by setting the Application Object Manager(AOM) component parameter "Product Configurator - Use Remote Service" to True, the Configurator script using TheApplication().RaiseErrorText is not getting executed and displayed properly.
For example below:
Now, when the "Product Configurator - Use Remote Service" is set to False. The message is displayed properly:
Steps to reproduce the issue:
1. Go to Administration - Products > Product Definition and create a new product.
2. Navigate to the Product Workspace and on the Script tab and add the following script:
3. Validate the product.
4. TheApplication().RaiseErrorText is not getting executed and displayed properly.
5. Now, if you set the AOM parameter "Product Configurator - Use Remote Service" to False. Then the message was displayed as expected as show above.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |