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Configurator Script Not Executed When Using Remote Product Configurator (Doc ID 2887580.1)

Last updated on AUGUST 16, 2022

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When enabling the Remote Product Configurator by setting the Application Object Manager(AOM) component parameter "Product Configurator - Use Remote Service" to True, the Configurator script using TheApplication().RaiseErrorText is not getting executed and displayed properly.

For example below:



Now, when the "Product Configurator - Use Remote Service" is set to False. The message is displayed properly:


Steps to reproduce the issue:

1. Go to Administration - Products > Product Definition and create a new product.

2. Navigate to the Product Workspace and on the Script tab and add the following script:


3. Validate the product.

4. TheApplication().RaiseErrorText is not getting executed and displayed properly.

5. Now, if you set the AOM parameter "Product Configurator - Use Remote Service" to False. Then the message was displayed as expected as show above.





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