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LDAP Authentication Fails With Error 'SBL-DAT-00700: Unable to check flag 'Password never expires' (Doc ID 2887703.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Siebel Call Center - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.5 [IP2016] version, Security / Authentication

LDAP Authentication with AD fails with below error in callcenter AOM log

SecAdptLog 3rdpartyTrace 3 0000000662cc2178:0 2022-07-11 18:15:43 (IADs*)16ed5d28->Get('userAccountControl') returns 8000500d.
ObjMgrLog Error 1 0000000662cc2178:0 2022-07-11 18:15:43 SBL-DAT-00700: Unable to check flag 'Password never expires'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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