The Post Installation Database Utility Shows Failure Message "Post Installation Database Setup execution failed abruptly" After Applying 22.7 Patch
(Doc ID 2888376.1)
Last updated on DECEMBER 12, 2022
Applies to:
Siebel CRM - Version 22.7 to 22.10 [Release V17]Information in this document applies to any platform.
Symptoms
When attempting to execute the Post Installation Database utility in 22.7 the following error occurs:
The summary report of the utility shows the TaskUpgrade step in red which usually implies failure, but all the steps are completed as shown in PostInstallDBSetup_<timestamp>.html:
Additionally, the Exit Code 14 is seen in PostInstallDbSetup_<timestamp>.log:
The issue can be reproduced at will with the following steps:
1. Apply 22.7 patch as an update installation.
2. Execute the Post Installation Database utility.
Note that the navigation steps are mentioned in the bookshelf links above.
Changes
Update installation to Siebel 22.7.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |