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Junk Characters Are Getting Added In A Few Results Of Advanced Search After Upgrading to 22.2 (Doc ID 2889193.1)

Last updated on AUGUST 11, 2022

Applies to:

Siebel Financial Services CRM - Version 22.2 and later
Information in this document applies to any platform.

Symptoms

Junk characters are getting added in a few results of Advanced Search.



The issue can be reproduced at will with the following steps:
1. Log in in Web Tools.
2. Create a new Development workspace.
3. In the Objects List query and display the Find Object.
4. In the Find object query for the "SIS Account List Applet".
5. For this applet check for all fields "Display in Results".

NOTE: Make sure you have more than 10 records in the Accounts Applet in Call Center and more than 10 fields to be displayed in the results.

1. Log in to Call Center - Inspect the created workspace.
2. Navigate to SIS Account List Applet.
3. Create multiple account records (more then 10).
4. Go to Advanced Find Functionality - Query for all Accounts.

***************
RESULTS | FINDINGS:

For the phone number in some cases, the following junk characters are displayed SEPNEX.

Changes

 Upgrade from 8.1.1.11 to 22.2.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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