My Oracle Support Banner

Test Scripts Fail With Error Login page did not load in the given time When Clear Browser=(Y/N) used On Launch Keyword in Multiple Scripts With Different User Names (Doc ID 2890488.1)

Last updated on AUGUST 18, 2022

Applies to:

Siebel CRM - Version 19.8 and later
Information in this document applies to any platform.

Symptoms

Test Scripts fail when User Name on Launch keyword is different from previous script in test set with Clear Browser = Y in first script  and Clear Browser = N in second test script .

The first test scripts executes successfully . The second script fails with the following error reported in testcase report . 

"Login page did not load in the given time. Check if AutoOn is enabled or if the format of URL is correct. URL:'https://XXXXXX/siebel/app/callcenter/enu?SWECmd=AutoOn'"

 

 Sample Test Set With two test scripts. Here "Y" in Input section Siebel Universal Agent;<USER1>;Y means Clear Browser = Y 

 

 

 Replication Steps

-1.Launch siebel application

-2.Navigate to Release ->Test Scripts

-3.Create First Test Script with Clear browser = Y on Launch Keyword and USER = <USER1>

-4.Create Second Test Script with Clear browser = N on Launch Keyword and USER = <USER2>

-5.Add the above test scripts to Test Set and associate to master suite

-6.Execute the test scripts in batch run



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.